Privacy Policy

Privacy Policy

Introduction

Welcome to https://radiators-cooling-systems.vin-verifier.com (hereafter referred to as “Radiators & Cooling Systems” or “we”). We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in adherence to various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales Practice Act (UCPA), Utah, USA
  • Connecticut Technology and Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://radiators-cooling-systems.vin-verifier.com
  • Any mobile applications or services associated with our brand
  • All interactions between users and our platforms, whether through web browsing, app usage, or direct communication

Please note that this policy does not extend to third-party websites, apps, or services linked from our platform. These entities have their own privacy policies governing user data collection and processing.

Processing Activities

This Privacy Policy outlines the ways in which we process personal data when:

  • You use any of our applications, access our online services, or engage with us as an authorized user.
  • You visit our websites, ensuring compliance with the tracking and data collection practices described herein.
  • You subscribe to receive communications from us, including newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal information for different purposes, all in line with ethical and legal standards:

  • Account Information: This includes user IDs, usernames, email addresses, and passwords required for account creation and login.
  • Payment Information: We process data related to payment methods, including credit/debit card details, billing addresses, and transaction histories, to facilitate secure purchases.
  • Financial Information: We may collect financial records or bank account details for direct debit or billing purposes.
  • Purchase Information: Details about products or services you’ve purchased from us, including order numbers, quantities, and delivery addresses.
  • Mobile Device Identifiers: Unique device identifiers (UDIDs), IP addresses, and mobile phone numbers for analytics and user experience enhancement.
  • Location Data: With your consent, we may gather location information to provide location-based services or tailor content.
  • Feedback: Personal insights, reviews, and responses provided by users to improve our products and services.
  • Social Media Information: Data obtained from social media platforms when users interact with us through these channels.
  • Product Information: Details about products viewed, searched for, or purchased on our sites, including product codes and preferences.

We collect this data through multiple sources: user input forms, interactive features, analytics tools, and third-party services. Additionally, we may receive personal data from trusted partners who assist us in providing services, always respecting their privacy policies.

Cookies

Cookies are small text files stored on your browser by our website to enhance user experience and enable certain functionalities:

  • Strictly Necessary Cookies: Essential for navigation and using our core features.
  • Preference Cookies: Remember user preferences and settings to provide a personalized experience.
  • Analytics Cookies: Collect information about your interaction with our sites, helping us understand user behavior and improve our platform.

Users have the option to manage or delete cookies through our Cookie Manager, giving them control over non-essential tracking.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes described in this policy or as required by law. Once the data is no longer needed for these purposes, it is securely deleted or anonymized to protect user privacy.

Security Measures

The security of your personal data is a top priority. We employ robust technical and organizational measures to safeguard information:

  • Encryption: All data, both at rest and in transit, is encrypted using industry-standard protocols.
  • Secure Third-Party Processing: We engage trusted third parties to process data on our behalf, ensuring they adhere to strict security standards.
  • Access Controls: Strict access controls are in place to ensure that only authorized personnel can access sensitive data.

Children’s Privacy

Our services are not directed at children under 18 years of age, and we do not knowingly collect personal information from this demographic.

Your Rights (Subject to Local Laws)

Depending on your location, you have certain rights regarding your personal data:

  • Access: The right to request access to and receive a copy of your personal data held by us.
  • Rectification: The ability to correct or update inaccurate or incomplete personal information.
  • Erasure (Right to be Forgotten): The option to have your data erased, subject to certain legal exceptions.
  • Restriction: Limiting the use or processing of your data in specific circumstances.
  • Portability: Obtaining a portable copy of your data for use with other services.
  • Objection: Opposing the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on personal data exercises.
  • Data Portability/Withdrawal of Consent: The ability to transfer your data or withdraw consent for its use, where applicable.

To exercise any of these rights, please contact our Data Privacy Team at your earliest convenience.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Any modifications will be posted on this page with an updated effective date. We encourage users to review this policy periodically for the latest information.

Contact Information

For any questions, comments, or requests regarding data privacy, please contact us:

We appreciate your trust in our handling of personal information. This Privacy Policy reflects our commitment to maintaining transparency and ensuring user control over their data.